A few dead keys, letters that type twice, or keys that feel sticky usually mean debris or a spill has gotten under the keycaps, not that the whole keyboard has failed. Worth trying to clear that out before assuming it needs replacing.
When it really is the keyboard
If cleaning doesn't help, or if liquid was spilled rather than crumbs, the membrane underneath the keys has likely been damaged and no amount of cleaning reaches that. Multiple dead keys scattered across the board, rather than one or two in the same spot, is a stronger sign the membrane itself has failed rather than a single sticky key.
What it costs
$110 to $240, parts and labour together. Laptops with the keyboard built into the top case cost more to replace than models where it's a separate, easily swapped assembly.
How the replacement works
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Confirm it's the keyboard
Rule out debris or a single sticky key before ordering a part.
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Match the exact part
Correct layout, backlighting and connector for your model.
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Fit and test every key
We test the full keyboard before handing it back, not just a few keys.
Common questions
A few crumbs got under the keys. Do I need a whole new keyboard?
Not necessarily. Try the cleaning method above first. If it's just debris and not liquid, that often solves it without any parts needed.
What if it was a drink, not crumbs?
Liquid is a different situation, since it can reach the circuit underneath the keys rather than just sitting on the surface. See our liquid damage page for what to do in the first hour, and get it checked properly rather than just cleaning the surface.
Will a replacement keyboard feel different?
We fit the correct part for your exact model, so the layout, key travel and backlighting, if it has any, match what you had.
Can I just use an external keyboard instead of fixing it?
You can, and it works fine as a temporary measure. But a broken built-in keyboard is worth fixing properly if you use the laptop unplugged or away from a desk at all.