Perth runs on the same terms as everywhere else we cover: on-site for anything physical, screens, batteries, charging ports, liquid damage, and no call-out fee for the visit itself.
For software problems, a slow computer, a virus, a driver issue, remote support usually gets there faster than waiting for an on-site visit, at the same hourly rate. See laptop repairs for what the common jobs cost.
Same guarantee as everywhere: if we can't fix it, you don't pay.
Common questions
Is this a real local service, or just remote support badged as Perth?
Real on-site service. A technician comes to you the same as in our Queensland service areas, not just a remote-only offering.
How quickly can someone come out?
Same day in most cases. Call and describe the problem and we'll tell you honestly whether that's realistic for your specific repair.
Is there a call-out fee?
No, not in Perth. You pay the hourly rate for the work, not for the visit itself.